Information We Collect

At alurexantovia, we collect various types of information to provide you with our expense tracking services. The information we gather helps us personalise your experience and improve our platform's functionality.

Personal Information

When you create an account with alurexantovia, we collect personal details including your name, email address, phone number, and billing information. This data is essential for account creation, authentication, and service delivery.

• Full name and contact information for account identification
• Email address for communications and account recovery
• Phone number for security verification and support
• Billing address and payment information for subscription management
• Professional information such as company name and job title
• Profile preferences and customisation settings

Financial Data

As an expense tracking platform, alurexantovia processes financial information that you voluntarily input. This includes expense records, receipt data, category classifications, and spending patterns. We never access your bank accounts directly without explicit permission.

Technical Information

We automatically collect technical data when you use our platform, including IP addresses, browser type, device information, and usage patterns. This helps us maintain security and improve our services.

How We Use Your Information

alurexantovia uses your information solely to provide and improve our expense tracking services. We're committed to using your data responsibly and transparently.

• Providing core expense tracking functionality and features
• Processing payments and managing your subscription
• Sending important updates about your account and our services
• Improving our platform through usage analysis and feedback
• Providing customer support and technical assistance
• Ensuring platform security and preventing fraudulent activity

Information Sharing and Third Parties

alurexantovia maintains strict controls over how we share your information. We only share data when necessary for service delivery, legal compliance, or with your explicit consent.

Service Providers

We work with trusted third-party service providers who assist in delivering our services. These partners include payment processors, cloud hosting providers, and customer support tools. All service providers sign strict confidentiality agreements and can only use your data for specified purposes.

Legal Requirements

alurexantovia may disclose your information if required by law, court order, or government regulation. We'll notify you of such requests unless legally prohibited from doing so.

Business Transfers

In the event of a merger, acquisition, or sale of alurexantovia, your information may be transferred to the new entity. We'll provide notice and ensure your data receives equivalent protection under the new ownership.

Data Security Measures

Protecting your information is our top priority. alurexantovia employs multiple layers of security to safeguard your data against unauthorised access, alteration, or destruction.

Technical Safeguards

• Industry-standard encryption for data transmission and storage
• Multi-factor authentication for account access
• Regular security audits and penetration testing
• Secure data centres with physical access controls
• Automated backup systems and disaster recovery procedures
• Employee access controls and regular security training

Operational Security

Our team follows strict security protocols, including background checks for employees with data access, regular security training, and incident response procedures. We continuously monitor our systems for potential threats and vulnerabilities.

Your Privacy Rights

Under UK data protection laws, you have several rights regarding your personal information. alurexantovia is committed to helping you exercise these rights effectively and promptly.

Access and Portability

You can request a copy of all personal information we hold about you. We'll provide this data in a structured, commonly used format within 30 days of your request. You also have the right to transfer your data to another service provider.

Correction and Updates

If any of your personal information is inaccurate or incomplete, you can update it directly through your account settings or contact our support team for assistance. We'll correct any errors promptly.

Deletion Rights

You can request deletion of your personal information, subject to certain legal and contractual obligations. When you delete your account, we'll remove your data according to our retention schedule while maintaining necessary records for legal compliance.

• Right to access your personal data and processing activities
• Right to rectify inaccurate or incomplete information
• Right to erasure under specific circumstances
• Right to restrict processing of your data
• Right to object to certain types of data processing
• Right to data portability for your information

Data Retention and Deletion

alurexantovia retains your information only as long as necessary to provide our services and comply with legal obligations. Our retention periods vary based on the type of information and its purpose.

Retention Periods

Account information is retained for the duration of your subscription plus seven years for tax and legal purposes. Financial data is kept according to your preferences and legal requirements. Technical logs are typically retained for 12 months for security and troubleshooting purposes.

Deletion Procedures

When data reaches its retention limit or you request deletion, we use secure deletion methods to ensure information cannot be recovered. Some data may be retained in aggregated, anonymised form for statistical purposes.

International Data Transfers

alurexantovia primarily processes data within the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place through adequacy decisions, standard contractual clauses, or other approved mechanisms.

Our cloud service providers maintain data centres in multiple jurisdictions, but we've implemented contractual protections to ensure your data receives equivalent protection regardless of location. We regularly review these arrangements to maintain compliance with UK data protection standards.

Cookies and Tracking Technologies

alurexantovia uses cookies and similar technologies to enhance your experience and improve our services. We provide clear information about our cookie usage and obtain your consent where required.

Cookie Categories

• Essential cookies for platform functionality and security
• Performance cookies to understand usage patterns
• Functional cookies to remember your preferences
• Marketing cookies for relevant communications (with consent)

You can control cookie settings through your browser preferences or our cookie management tool. Disabling certain cookies may affect platform functionality.

Children's Privacy

alurexantovia's services are not intended for individuals under 16 years of age. We don't knowingly collect personal information from children. If we become aware that we've collected information from a child without proper consent, we'll delete it immediately.

Parents or guardians who believe their child has provided information to alurexantovia should contact us immediately so we can remove the data and terminate any associated accounts.

Changes to This Privacy Policy

alurexantovia may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We'll notify you of significant changes through email or platform notifications at least 30 days before they take effect.

Continued use of our services after policy changes constitutes acceptance of the updated terms. We encourage you to review this policy regularly to stay informed about how we protect your information.